Shipping policy

At Singular Glass Hardware, we strive to provide a seamless and efficient shipping experience for our customers. Below is our shipping policy detailing shipping options, costs, and delivery times.

Shipping Options:

  • Standard Shipping: Available for most locations, typically delivered within 5-7 business days.
  • Expedited Shipping: For faster delivery, choose our expedited option, which generally arrives within 2-3 business days.
  • Overnight Shipping: If you require your items urgently, we offer overnight shipping, ensuring delivery by the next business day.

Shipping Costs:

  • Shipping costs will be calculated at checkout based on the weight, dimensions, and destination of your order.
  • Free shipping is offered on orders over a certain amount (e.g., $1,000). This threshold may vary, so please check our website for current promotions.

Order Processing:

  • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has shipped, including tracking information.

Delivery Times:

  • Delivery times may vary based on the shipping method chosen and the destination. Please note that unforeseen circumstances, such as extreme weather or carrier delays, may affect delivery times.

International Shipping:

  • We currently offer shipping to select international locations. Additional fees may apply, including customs duties and taxes, which are the responsibility of the customer.

Damaged or Lost Items:

  • If your order arrives damaged or if you believe your shipment is lost, please contact our customer service team at info@besingular.us within 48 hours of receiving your order. We will work with you to resolve the issue promptly.

Customer Support:

If you have any questions or concerns about our shipping policy, please reach out to our customer service team at info@besingular.us. We are here to assist you!

Thank you for choosing SINGULAR Glass Hardware! We appreciate your business and look forward to serving you.